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DEXCO | DURATEX
totem
mobile
Research
Ideation
Discovery
Design
Understand and develop intuitive totem solution for VIP customers.
Facilitate simulation of environments brought by customers through the app.
Improve synchronicity between stock and display available for simulation in the app.
Through the improvements mentioned before, facilitate and increase the store's sales volume.
The discovery was carried out and the following points were mapped:
Mapping and creating product personas.
Interviews with customers and salespeople from VIP stores to understand the main pain points when using the app.
Construction of wireframe and flows for different scenarios and clients.
Users can upload an image via QR Code of their environment and see the result at the same time.
With one touch the user can simulate floor or wall.
Users can share with their architect or whoever wants the result of their simulation.
RESULTS ACHIEVED
For the company, it generates the value of trust and much more chances of sales at the time of the simulation
Increased sales of simulated materials in the improved version of the app
Positive feedback from users on the speed of simulating their own environment:
living room, bedroom, kitchen etc.
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